Company Policies

Microsoft Regional Support Center

Centro regional de soporte para Microsoft
Client: Microsoft
Industry: Information Technology
Service: Contact Center
Date: 2001 to 2006

Microsoft Corporation, one of the five largest Information Technology companies in the United States, hired our Support Centre for all American countries from Mexico to the South, including Brazil.

For 5 years, we have provided support for Microsoft data centre products in four languages: Spanish, English, Portuguese and French.

Policomp provided an integrated telecommunications service in all countries in the region, unifying back-office services at the regional level, to centralize a single point of contact and make service costs efficient.

We have had a relationship with Microsoft for more than 6 years, being the only point of contact in Chile for the entire region, which simplified and made costs more efficient for Microsoft.