Policomp has been in the IT-related services market since 1994, providing services to various companies in Chile and Latin America.

Our clients have found in Policomp a trustworthy partner they can count on at all times to keep their IT platforms operational and their users productive, carrying out their tasks without having to deal with other problems than those of their normal activity.

Service is our mission: Provide excellent technological services, materializing the challenges that our clients present us, solving specific needs with agility and flexibility to maintain a long-term relationship, seeking mutual benefit.

In accordance with this mission, Policomp®’s main focus is to provide our services:

  • Totally fulfilling our commitments with our clients and their users.
  • With the flexibility that the client requires.
  • Developing creative service formulas at a fair price.
  • Generating agreements that are beneficial to both parties.
  • Consistently reliable, efficient and effective.
  • Seeking long term relationships.
  • Providing timely reports for proper decision making.
  • Providing business-relevant data and information in a transparent manner to our clients.

Our Vision

To be a company with a national and international presence, recognized for providing excellent, flexible services according to the needs of our clients. To be a leading and benchmark company in cybersecurity services, data analytics, IT services and Contact Center 



At Policomp we believe that people and technology are central to our services, that is why we focus on three basic pillars:

We understand that the customer and their perception of the service is what will maintain a win-win relationship in the long run.
We understand that businesses are not static and that they need to adapt quickly to new scenarios.

We are passionate about solving problems which can then be forgotten. Finding solutions that allow the continuous improvement and success of our clients is in our DNA.

Our Team

Jaime Pollock
Civil Electrical Engineer, specialised in Electronics, Digital Systems and Telecommunications, Practitioner in Neurolinguistic Programming, Private airplane pilot.
Creator of Policomp S.A. in 1994. Previously, he was the founder of the company Microcare S.A. and led the service area of ​​the Italian multinational Olivetti. At Policomp we have carried out important projects at the national and Latin American level.
Vincent Pollock
Innovation & Technology Director
Industrial Civil Engineer
More than 6 years of experience in the IT service sector helping customers to increase productivity, automating processes, and saving them time and costs. Industrial Engineer with studies in Chile, The Netherlands, and the University of Chicago.
Benjamín Pollock
Director Policomp UK
Industrial Civil Engineer, Universidad de los Andes
More than 10 years of experience in commercial and customer relationships positions, including a 5-year business experience in the French and European markets. Industrial Engineer with studies in Chile, Austria, and the University of Chicago.
Juan Pedro Esquerrè
Sales and Marketing Manager
Industrial Civil Engineer Specialisation in Operations Diego Portales University
More than 15 years of experience in business areas and knowledge of AI, Data Science, ML, ITIL and other technologies oriented to Digital Transformation
Marco Fernández
Human Resources Manager
Industrial Psychologist from Gabriela Mistral University.
Master in Management of People and Organisations from Universidad Adolfo Ibáñez.
Professional with more than 14 years of experience in Human Resources in local and global change management strategies, business transformation and corporate cultures, talent management and organisational development.
Claudia Corte
Organization and methods Manager
Computer engineer from UNAM México / TI Master from ITAM México
More than 30 years of experience in the areas of analysis and design of processes, quality and continuous improvement, ISO9001, information systems, IT. Extensive experience in contact centre design and start-up.
Mauricio Barrera
Services Manager
Information engineer from University tecnológica Metropolitana
More than 20 years of experience in IT Services and Commercial Areas. Extensive experience in implementation of ITIL, ISO9001 processes, Continuous Improvement and start-up of Help Desks, Contact Center, Onsite and Remote Support.
Paola Pavez
Administration and Finance Deputy Manager
Accountant Auditor
Degree in Accounting and Auditing from Gabriela Mistral University
More than 20 years of experience in the Area of ​​Accounting, Administration and support in the Human Resources process.
Miguel Angel Sanhueza Vida
Chief Information Officer
Ingeniero Civil Informático – Universidad Tecnológica
Executive manager with 20 years of experience leading IT areas. Solid background in IT Management (Postgraduate in Technology) and Cybersecurity (Diploma in Cybersecurity) at the Pontificia Universidad Católica de Chile.Extensive professional experience in project management, operational continuity and IT in operations different items and industries such as Retail, Mining, Government, Banking and Services. Advanced knowledge in integral management of IT processes and operations on projects finance, Front Office, CRM, including management of multiple projects. ability to build good relationships with stakeholders, senior officials, business sponsors and the client’s team. Process improvements and expert in the implementation of ITIL, COBIT and ITSM good practices, Focus on omnichannel from smart applications, service App, car services attention, payment systems, web applications. Efficiency driver and process improvement towards digital transformation.


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Let's Get in Touch!

*By clicking submit, you consent to allow Policomp Limited to store and process the personal information submitted above to provide you the information requested.

Let's Get in Touch!

*By clicking submit, you consent to allow Policomp Limited to store and process the personal information submitted above to provide you the information requested.

Let's Get in Touch!

*By clicking submit, you consent to allow Policomp Limited to store and process the personal information submitted above to provide you the information requested.

Let's Get in Touch!

*By clicking submit, you consent to allow Policomp Limited to store and process the personal information submitted above to provide you the information requested.

Let's Get in Touch!

*By clicking submit, you consent to allow Policomp Limited to store and process the personal information submitted above to provide you the information requested.

Labour Policy

At Policomp S.A., we specialise in information technology services. We ensure the protection of our workers` human rights and to treat them with dignity and respect in accordance with Chilean legislation and the standards of the international community.

We are committed to:

a) Provide the opportunity to freely choose employment. Work offered by POLICOMP is voluntary and workers are free to leave or terminate their employment at any time.

b) Not use forced labor, bonded labor (including debt bondage), labor exploitation, involuntary or exploitative work in prison, slavery or human trafficking. This includes transporting, housing, hiring, transferring, or harboring people by threat, force, coercion, kidnapping, or fraud to obtain work or services. There will be no unacceptable restrictions on the freedom of movement of our workers, or entry or exit, to company facilities.

c) Not keep, destroy, hide, confiscate or deny in any way our workers’ access to their identity or immigration documents.

d) Not allow our workers to pay any commission for their hiring.

e) Not allow the hiring of minors.

f) Allow the hiring of students in practice, under the agreements of Chilean legislation.

g) Comply with the duration of the workday in strict compliance with Chilean legislation. Working hours do not exceed the maximum established by law (45 hours).

h) Fairly remunerate our workers, in accordance with the provisions of all applicable wage laws, including those related to temporary work, minimum wage, overtime and benefits established by law.

i) Prohibit harsh and inhumane treatment, including sexual harassment, sexual abuse, corporal punishment, physical or psychological coercion, or verbal attacks on its workers; nor does it allow the threat of any of these treatments.

j) Provide a workplace free from unlawful harassment and discrimination.

k) Non-discrimination on race, color, age, sex, sexual orientation, gender identity and expression, ethnicity or nationality, disability, pregnancy, religion, political affiliation, union affiliation, military veteran status, protected genetic information or marital status in hiring and employment practices, for example: in relation to salaries, promotions, bonuses and access to training.

l) Respect the freedom of worship of our workers.

m) Not subjecting our employees or candidates to medical tests or physical examinations that may be used in a discriminatory manner.

n) Respect the right of all our workers to create and join unions of their choice and to participate in collective negotiation and peaceful meetings, and respect the right of our workers to refrain from participating in such activities.

o) Share with Management the ideas and concerns of our workers related to working conditions and management practices, without fear of discrimination, retaliation, intimidation or harassment.

Ethical Policy

At Policomp S.A., we specialize in information technology services. We are committed to the prevention of bribery and corruption. We do not tolerate illegal acts between our clients, suppliers, workers and interested parties, in strict compliance with the legal requirements and other improvement requirements established by the company.

We promote co-operation of anyone who is aware of any breach or suspected bribery. We encourage communication through the Transparency Mailbox, ensuring confidentiality and anonymity. We prohibit any type of retaliation against those who communicate in good faith. We encourage our internal auditors to act with authority and independence.

We continually evaluate the implementation of anti-bribery and anti-corruption controls, as well as their effectiveness in relation to identified bribery risks.

Failure to comply with this anti-bribery policy is grounds for disciplinary action in accordance with the current legal framework and in compliance with the provisions of the Code of Ethics and Internal Regulations of the company.

Health and safety policy

At Policomp S.A., we specialize in information technology services. We carry out our work minimizing the risks of accidents, incidents and occupational diseases, in safeguarding the physical integrity and health of all our workers and also of our facilities and assets.

We are committed to:

a.  Provide safe and healthy working conditions to prevent injuries and deterioration of workers health.

b. Meet both, legal and internal requirements.

c. Eliminate hazards and reduce health and safety risks.

d. Encourage consultation and participation of our workers in matters of occupational health and safety.

e. Continuously improve occupational health and safety.

POLICOMP encourages its workers to participate actively and permanently in all activities aimed at reducing risks; to perform their work in a safer way for them and to comply with the provisions on occupational health and safety, understanding that their requirements are not excessive and will instead contribute to increasing security, good relationships and prosperity at work, at home and community.

Environmental Policy

At Policomp, we understand the importance of maintaining a healthy environment, respecting the laws and regulations of the Republic of Chile. We committed to maintaining a balance between society and the environment, treating natural resources with care, promoting energy and drinking water saving activities and avoiding air and water pollution.

This Environmental Policy is under permanent review and adjustment to ensure its updating, effectiveness and that it continues to be appropriate for the company and its objectives.

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